Refund policy

  1. Returns
    You have 14 days to return your item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase to be eligible for a return.
  2. Refunds
    If you are not entirely satisfied with your product or believe it is faulty, you can send the product back to Cleanawerx Australia and request a refund. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, you will receive the credit funds within a certain amount of days, depending on your card issuer’s policies and procedures.